RPA

RPA

Your digital workforce

Robotic process automation (RPA) is a technology that combines the use of software with artificial intelligence (AI) and machine learning capabilities, to help companies increase their efficiency & productivity, reduce operating costs and enhance customer experience.

Cyberteq’s holistic solution includes RPA strategy formulation, solution development, implementation and improvement to reach business objectives and faster return on investment.

Benefits of RPA

Efficiency over

%

Accuracy up to

%

Cost Reduction min

%

Speed

Easy integration

Work Prediction

Our RPA

A

Advisory

strategy

Strategy

design-2

High level design

C

Creation

details

Detailed design

implementation-2

Development

M

Management

tools

Implementation

improvement-2

Improvement

RPA for you

Banking

banking
  • Account reconciliation
  • New account entry across systems
  • Report generation across systems and generated
  • Processing of credit card orders
  • Refinancing entries
  • Accrual booking
  • Audit and validation support
  • Account cleansing – purging known old data
  • Mortgage approval
  • VAT reporting
  • NACH Mandate Verification
  • Accrual support
  • Pricing reviews
  • eForm extraction
  • Fixed asset amortization
  • Cost accounting and Purchase Orders
  • Month end close heavy lifting
  • Journal entry accounting
  • Credit note accounting entry
  • Fraud detection
  • Bad debt write-offs
  • Swift Reconciliation
  • FX accounting and write-offs
  • Notification of delinquent loans
  • FCMR Attachment
  • Demand Draft Printing
  • TDS Tax Exemptions
  • LC & BG Clouser
  • CERSAI Process
  • RTGS Making
  • AMLOCK
  • Trade Finance Reversal
  • GL Coding
  • DOWAR SIM
  • Deal Booking
  • Freeze and Unfreeze
  • Reversal of charges
  • PPF Account Opening
  • Resigned retired update
  • KRA – Demat update
  • VRD closure
  • Data Retrieval of speed post
  • Deaf account processing
Find out more

Insurance

insurance
  • Pension Auto Enrolment
  • Accounts Data Mismatches
  • Compliance Reporting Automation
  • Product Administration
  • Policy admin
  • Claims Management
  • Price comparison
  • Redemption processing
  • Underwriting
  • Fraud detection
  • Product administration
  • Sales support
  • Broker CUE
  • No claims discount
  • Credit card payment Administration
  • Debt recovery
  • Funds transfer
  • System data Synchronisation
  • Resolve account data mismatches
  • Deceased notifications
  • Sales lead management
  • Bulk payments
  • Bulk recoveries
  • Reporting
  • Policy Document Data Transfer
  • Products Sales Support –
  • Broker CUE
  • Bulk Payments
  • Bulk Recoveries
  • Unallocated Cash Report
  • Deceased Notification
  • Insurance Comparison
  • Marketing Campaign Support
  • Credit Card Rejections
  • Credit Card Unmatched
  • Redemptions Processing
  • Payment transfer
  • Funds Transfer
Find out more

Telecoms

telecon
  • Reporting
  • Billing
  • Customer onboarding
  • Network management
  • Debt collection
  • Data cleansing
  • System integration
  • Competitor pricing tracking
  • Customer Off Boarding
  • Data management
  • Data Analysis
  • Audit and Compliance
  • Customer service support
  • Debt management
  • Administration
  • Internet application Management
  • Competitor pricing analysis
Find out more

Customer service

outsourcing
  • Customer records Management
  • Account management
  • Query management
  • Complaints management
  • Requests management
  • Client onboarding
  • Client offboarding
  • Workflow acceleration
  • Application integration
  • Data management
  • System Synchronisation
  • Administration
  • Service level management
  • Complaint management
  • Compliance
Find out more

Healthcare

healthcare
  • Patient registration
  • Claims administration
  • Member management
  • Provider management
  • Data migration
  • Drug registration
  • Fraud prevention
  • Customer complaints
  • Data cleansing
  • Health & care management
  • Administration
  • Reporting
  • System integration
  • Supplier portal creation
  • Overpayment reconciliation
  • Revenue cycle management
  • Pre-Authorisation of services
Find out more

Energy & Utilities

energy
  • Metering
  • Complaints management
  • Billing and settlements
  • Correcting misreads
  • Customer transfers
  • Energy delivery monitoring
  • Disaster management
  • Energy grid management
  • Administration
  • Reporting
  • Demand management
  • System integration
  • Compliance
  • Data management
  • Customer service support
  • Customer records Management
Find out more

Retail

realestate
  • Complaint management
  • Loyalty scheme
  • Returns Authorisations
  • Credit reports (DSAR)
  • Month end reporting
  • Inventory management
  • Customer experience management
  • Reporting
  • Product administration
  • Compliance
  • Orders processing
  • Store planning
  • Research and development
  • Forecasting
  • Data management
  • Production management
  • Production planning
  • System integration
  • Facilities management
  • Pricing administration
  • Mobile and application management
  • Administration
  • Supply chain management
Find out more

Real Estate

retail
  • Facilities management
  • Letting & mortgage applications
  • Credit & background checks
  • Supplier management
  • Lease management
  • Planning applications
  • Rent accounting
  • Invoice management
  • Accounts payable and receivable
  • Compliance
  • Utilities management
  • Real estate listing automation
  • Legal support
  • Database management
  • Contract administration
  • Data cleansing
  • Portfolio management
Find out more

Banking

  • Account reconciliation
  • New account entry across systems
  • Report generation across systems and generated
  • Processing of credit card orders
  • Refinancing entries
  • Accrual booking
  • Audit and validation support
  • Account cleansing – purging known old data
  • Mortgage approval
  • VAT reporting
  • NACH Mandate Verification
  • Accrual support
  • Pricing reviews
  • eForm extraction
  • Fixed asset amortization
  • Cost accounting and Purchase Orders
  • Month end close heavy lifting
  • Journal entry accounting
  • Credit note accounting entry
  • Fraud detection
  • Bad debt write-offs
  • Swift Reconciliation
  • FX accounting and write-offs
  • Notification of delinquent loans
  • FCMR Attachment
  • Demand Draft Printing
  • TDS Tax Exemptions
  • LC & BG Clouser
  • CERSAI Process
  • RTGS Making
  • AMLOCK
  • Trade Finance Reversal
  • GL Coding
  • DOWAR SIM
  • Deal Booking
  • Freeze and Unfreeze
  • Reversal of charges
  • PPF Account Opening
  • Resigned retired update
  • KRA – Demat update
  • VRD closure
  • Data Retrieval of speed post
  • Deaf account processing

Insurance

  • Pension Auto Enrolment
  • Accounts Data Mismatches
  • Compliance Reporting Automation
  • Product Administration
  • Policy admin
  • Claims Management
  • Price comparison
  • Redemption processing
  • Underwriting
  • Fraud detection
  • Product administration
  • Sales support
  • Broker CUE
  • No claims discount
  • Credit card payment Administration
  • Debt recovery
  • Funds transfer
  • System data Synchronisation
  • Resolve account data mismatches
  • Deceased notifications
  • Sales lead management
  • Bulk payments
  • Bulk recoveries
  • Reporting
  • Policy Document Data Transfer
  • Products Sales Support –
  • Broker CUE
  • Bulk Payments
  • Bulk Recoveries
  • Unallocated Cash Report
  • Deceased Notification
  • Insurance Comparison
  • Marketing Campaign Support
  • Credit Card Rejections
  • Credit Card Unmatched
  • Redemptions Processing
  • Payment transfer
  • Funds Transfer

Telecoms

  • Reporting
  • Billing
  • Customer onboarding
  • Network management
  • Debt collection
  • Data cleansing
  • System integration
  • Competitor pricing tracking
  • Customer Off Boarding
  • Data management
  • Data Analysis
  • Audit and Compliance
  • Customer service support
  • Debt management
  • Administration
  • Internet application Management
  • Competitor pricing analysis

Customer service

  • Customer records Management
  • Account management
  • Query management
  • Complaints management
  • Requests management
  • Client onboarding
  • Client offboarding
  • Workflow acceleration
  • Application integration
  • Data management
  • System Synchronisation
  • Administration
  • Service level management
  • Complaint management
  • Compliance

Healthcare

  • Patient registration
  • Claims administration
  • Member management
  • Provider management
  • Data migration
  • Drug registration
  • Fraud prevention
  • Customer complaints
  • Data cleansing
  • Health & care management
  • Administration
  • Reporting
  • System integration
  • Supplier portal creation
  • Overpayment reconciliation
  • Revenue cycle management
  • Pre-Authorisation of services

Energy & Utilities

  • Metering
  • Complaints management
  • Billing and settlements
  • Correcting misreads
  • Customer transfers
  • Energy delivery monitoring
  • Disaster management
  • Energy grid management
  • Administration
  • Reporting
  • Demand management
  • System integration
  • Compliance
  • Data management
  • Customer service support
  • Customer records Management

Retail

  • Complaint management
  • Loyalty scheme
  • Returns Authorisations
  • Credit reports (DSAR)
  • Month end reporting
  • Inventory management
  • Customer experience management
  • Reporting
  • Product administration
  • Compliance
  • Orders processing
  • Store planning
  • Research and development
  • Forecasting
  • Data management
  • Production management
  • Production planning
  • System integration
  • Facilities management
  • Pricing administration
  • Mobile and application management
  • Administration
  • Supply chain management

Real estate

  • Facilities management
  • Letting & mortgage applications
  • Credit & background checks
  • Supplier management
  • Lease management
  • Planning applications
  • Rent accounting
  • Invoice management
  • Accounts payable and receivable
  • Compliance
  • Utilities management
  • Real estate listing automation
  • Legal support
  • Database management
  • Contract administration
  • Data cleansing
  • Portfolio management

Check how we can help you

Contact us!